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15 Oct 2022

Permanent New Job for Operations Manager Wanted Urgently

Servest – Posted by linkjob24 Kimberley, Northern Cape, South Africa

New Job for Operations Manager Wanted

Job Description

New Job for Operations Manager Wanted Urgently

Area/Location: Kimberly, Northern Cape, South Africa

Job Type: Permanent

Company/Employer: Servest

Job Title: Operations Manager

Job Salary: Market Related

Ending Date: 24 October, 2022


Main Descriptions:

Our client is urgently hiring for Operations Manager to join the team urgently.

Minimum Requirements:    

  • Must have Grade 12
  • Must have clear criminal record
  • Must have 3 to 5 years’ experience in the cleaning industry
  • Must have valid driver’s license
  • Must have own reliable vehicle
  • A qualification in Operations/Business Management
  • Must be MS Office proficient (Outlook / Word / Excel)
  • Must have good interpersonal skills
  • A good communicator
  • Must have excellent leading and supervising skills
  • The ability to impact positively on productivity through effective team participation and to guide the team on addressing on-going customer service improvement and sound administration procedures.
  • Management of human resources including recruitment, training, coaching, performance management, Staff Welfare and Health and Safety

Duties and Responsibilities: 

  • CSI – Customer Service Intelligence
  • To develop and maintain systems to ensure client service level agreement adhered to at all times.
  • To ensure efficient Customer Service Intelligence, that is accurate, real time and valuable information, is provided to the clients.
  • Develop and maintain relationship with client contact person and accounts person.
  • To establish and monitor a cleaning plan for each building in accordance with the service level agreements.
  • To conduct site visits of allocated sites and report on activities, results and recommendations.
  • To manage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment.
  • Manage the entire start up process of all new contracts to include staff recruitment, induction, work schedules etc.
  • To control and management of Company assets and full knowledge of insurance requirements related thereto.
  • To manage area performance against agreed targets and budgets, and within policies and standards.
  • To manage direct expenses and overheads, and all factors affecting the profitable performance of the area.
  • To achieve monthly non contractual revenue targets; Maintain existing customer base and ensure up selling on existing contracts.
  • To manage all staff reporting to this position so as to effectively recruit, train, evaluate, motivate, delegate and monitor their activities.
  • To manage Industrial relations in area
  • Manage staff scheduling to include monitoring of time and attendance, leave schedules, overtime etc.
  • To implement cleaner work schedules and evaluate and manage performance.
  • Adhere to company policy and procedures and Servest Group values.

New Job for Operations Manager Wanted Urgently

New Job for Operations Manager Wanted Urgently

New Job for Operations Manager Wanted Urgently


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